North Mississippi Health Services is seeking a Registered Nurse (RN) Med Surg for a nursing job in Tupelo, MS.
**Customer Service**:
* Utilizes approved protocols and interim care to provide recommendations to callers experiencing medical symptoms
* Utilizes approved electronic health information and/or reference sources to provide health information to callers
* Assists E-Care Line callers with complaints and commendations and informs appropriate personnel of complaint/commendation
* Provides assistance to callers seeking information about community health and/or physicians
* Provides call back/follow-up services to patients (as needed)
**Community Relations:**
* Assists with community health fairs (as needed)
**Recordkeeping/Reporting**:
* Records patient information and informs appropriate provider
* Documents Compliance Hotline calls and submits information to NMHS Compliance Officer
* Electronically documents data/information obtained on E-Care Line calls
**Education:**
* Maintains continuing education (CE) hours
* Assists in orienting new employees to the Call Center (when applicable)
**Regulatory**:
* Adheres to NMHS/NMMC Policies/Procedures/Guidelines
* Complies with applicable State/Federal policies/guidelines/regulations
**Requirements:**
* Associates Degree in Nursing; required
* Licensed as a Registered Nurse in the States of Mississippi and Alabama; required
* Must be certified in Cardiopulmonary Resuscitation (CPR); required
* Minimum of 4 years of clinical experience (Emergency/Urgent Care, Pediatrics, Primary Care); required
* Excellent written and verbal communication skills; required
* Working knowledge of computer hardware/software; required
* Interaction with a patient population of all ages ranging from neonates to geriatrics, required
At North Mississippi Health Services, we believe in connecting you to a career that challenges you, engages your mind and inspires you to be the “you” you always wanted to be. We also believe in celebrating everything that makes you uniquely you – your talents, your perspectives and your passions – and connecting you with others to create a supportive and innovative team that aspires and achieves together. Most of all, we believe in helping you leverage and connect your personal passion with a much greater purpose. We’re committed to helping our team of over 7,000 unique individuals discover what connects you to our mission, vision and ultimate “why” – our patients.
With seven hospitals, more than 60 clinics, four long-term care facilities, state-of-the-art women’s and behavioral health facilities and multiple outpatient care centers, we have a variety of career opportunities waiting for you.
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